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Is it etiquette to say your name when answering the company telephone?
The answer is under the jurisdiction of the company's owner or management who should give instructions at the time of hiring. When in doubt, ask. Personally, I think it is more professional to state your name. That way a caller has reference. Nothing is worse than being asked later, "To whom did you speak?" and not having a clue. Good lesson: Always make note of a person's name and ask for a reference number or record locator. This is especially important when making reservations.
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